COVID-19 Declaration

NEW GUIDELINES

Please see the below safety measures and procedures we will require you to adhere to, along with other changes of note.

COVID-19 Declaration – By visiting Durrants you and your guests are confirming that neither you nor your respective households are displaying symptoms of COVID-19 and are not within a quarantine period.

Moving Around Durrants – You will see screens installed at Reception and the Concierge desk. Please practice social distancing at all times.

Hand Sanitiser – There will be hand sanitiser available upon entry to the hotel, at the Reception and Concierge desk and various points throughout.

Going Cashless – We will no longer be able to accept payment by cash. We will only accept payment by bank transfer in advance or by credit or debit card.

Cleaning – We are making modifications for your safety and comfort, including an advanced cleaning programme following Government, Public Health England and WHO guidance, paying attention to high touch items.

Lift – The lift can only be used either by two guests at a time or by families travelling together. Lift buttons and doors will be disinfected regularly.

Toilets – Please practice social distancing. Toilets will be cleaned and sanitised every hour.

Our Team – In line with guidance we will be administering regular temperature checks for team members and provide them with comprehensive hygiene and prevention training.